The attention and friendliness of the staff
Quickness of login process
Information about hotel services
Checkout transactions
Luggage services
Foreign language proficiency
Guest Relations
The attention and friendliness of the staff
Communication with the guest
Information competence
Foreign language proficiency
General Area and Room Cleaning
The attention and friendliness of the staff
Room cleaning
Room comfort
Cleaning of public areas
Kitchen
The attention and friendliness of the staff
Breakfast buffet
Lunch buffet
Evening buffet
General food taste
Buffet variety
Service - Restaurant & Bar
The attention and friendliness of the staff
Service quality and speed
Presentation of orders
Variety of drinks
Quality of drinks
Minibar services
Animation
The attention and friendliness of the staff
Announcement of activity programs
Daytime sports and recreational activities
Evening entertainment and show program
Mini Club services and activities
Disco
Technical
The attention and friendliness of the staff
Air conditioning service quality in the room
TV channel broadcast quality
Pool maintenance and cleaning
Garden maintenance and cleaning
Security
The attention and friendliness of the staff
Beach shuttle services
Quality of hotel security services
General
The attention and friendliness of the staff
Wireless Internet
Fitness Center
Spa center services
Aquapark
